Drilldown: Test Capabilities
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Test Capabilities > FEATURE LEVEL GEC AZURE
:
2. USE CASE
or
None
& NOTES
:
Included into Designer as a feature
or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date
or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Device Management (1) ·
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IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
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Outbound Short Message Service (SMS) (1) ·
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