Drilldown: Test Capabilities

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Test Capabilities > FEATURE LEVEL GEC AZURE : 1. CAPABILITY or Other & STATUS GEC AZURE: 0. NA & STATUS GEC AWS: 2. PM-CONTROLLED & NOTES : Available to current Reactive Chat customers only or Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20

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Digital (1)
NAME:
Reactive Chat (1)
FEATURE LEVEL GEC AZURE: (Click arrow to add another value)
STATUS GEC AZURE: (Click arrow to add another value)
STATUS GEC AWS: (Click arrow to add another value)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
_NA (1)
CAPABILITY AWS:
Reactive Chat (1)

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