Drilldown: Test Capabilities

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Test Capabilities > FEATURE LEVEL GEC AZURE : 1. CAPABILITY or Mobile Chat & STATUS GEC AWS : 2. PM-CONTROLLED or None & NOTES : Available to current Reactive Chat customers only or Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or None

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CATEGORY:
None (1) · AI (1) · Digital (1)
NAME:
Agent Assist (1) · Chatbots (1) · Employee Performance (WE03) (1) · External Task Routing (1) · Gplus Adapter for Microsoft Dynamics 365 (1) · Gplus Adapter for ServiceNow (1) · Gplus Adapters for WFM (1) · GWS API (1) · Intelligent Workload Distribution (1) · Predictive Engagement (1) · Predictive Routing (1) · Reactive Chat (1) · Voicebots (1) · Workspace Toolkit (1) · _Advanced Chat (1)
FEATURE LEVEL GEC AZURE: (Click arrow to add another value)
STATUS GEC AZURE:
0. NA (1) · 2. PM-CONTROLLED (1) · 3. PLANNED (1) · Vadim D (1)
STATUS GEC AWS: (Click arrow to add another value)
TIME EAP GEC AZURE:
None (1) · NA (1)
TIME PA GEC AZURE:
None (1) · 1Q21 (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) · Agent Assist (1) · Chatbots (1) · External Task Routing (1) · Gplus Adapter for Microsoft Dynamics 365 (1) · Gplus Adapter for ServiceNow (1) · Gplus Adapters for WFM (1) · GWS API (1) · Intelligent Workload Distribution (1) · Predictive Engagement (1) · Predictive Routing (1) · Voicebots (1) · Workspace Toolkit (1) · _NA (1)
CAPABILITY AWS:
None (1) · Reactive Chat (1) · Workspace Toolkit (1)

Showing below up to 1 result in range #1 to #1.

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