Drilldown: Test Capabilities
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Test Capabilities > FEATURE LEVEL GEC AZURE
:
1. CAPABILITY
or
3. FEATURE
& TIME PA GEC AZURE
:
TBD
or
None
& NOTES
:
Genesys Cloud Resource Management (WE02) package should be positioned for new customers
or
Included in the base seat
or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date
or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support.
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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NAME:
CAPABILITY AZURE:
None (1) ·
Designer (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
Dialog Engine NLU (1) ·
External LDAP Authentication (1) ·
GCXI historical reporting (1) ·
Genesys Engage API: Provisioning (1) ·
Genesys Engage APIs: Statistics (1) ·
Historical Data Feed (1) ·
In-browser WebRTC Support (1) ·
Inbound SMS (1) ·
IVR PaaS (1) ·
Outbound Analytics (1) ·
Outbound List Export (SFTP) (1) ·
Outbound List Import (SFTP) (1) ·
Outbound Restful API’s (1) ·
Outbound Short Message Service (SMS) Aggregation (1) ·
Outbound-Predictive (1) ·
Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Pulse real-time reporting (1) ·
Reactive Email (1) ·
Rich Media for Chatbots & Messaging (1) ·
WebRTC Media Service* (1) ·
Workforce Management (1) ·
Workspace Toolkit (1)
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