Drilldown: Test Capabilities
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Test Capabilities > CATEGORY:
None
& STATUS GEC AWS
:
0. NA
or
1. STANDARD
or
3. PLANNED
& NOTES
:
Integration with 3rd party recording solutions
or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn
or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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IVR PaaS (1) ·
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IVR Recording (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Open-Internet-Connected Agents* (1) ·
Personal Voice Mail (1) ·
Pulse real-time reporting (1) ·
Recording Connector – Assisted Service (1) ·
Recording Connector – Self-Service (1) ·
Workspace (1)
Callback (1) ·
Customer surveys (1) ·
Designer (1) ·
Designer w/analytics (1) ·
Enterprise IVR (1) ·
GCXI historical reporting (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
Historical Data Feed (1) ·
Inbound Voice (1) ·
IVR PaaS (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Personal Voice Mail (1) ·
Pulse real-time reporting (1) ·
Recording Connector – Assisted Service (1) ·
Recording Connector – Self-Service (1) ·
Workspace (1) ·
_Default config (1) ·
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_NA (1) ·
_Platform, Portal -- available ONE login (1) ·
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None (1) ·
Agent SSO / SAML 2.0 Integration w/ External IDP (1) ·
Designer (1) ·
Designer Visual IVR (1) ·
Designer w/analytics (1) ·
Device Management (1) ·
External LDAP Authentication (1) ·
GCXI historical reporting (1) ·
Historical Data Feed (1) ·
IVR PaaS (1) ·
IVR PaaS w/Intelligent Automation (1) ·
IVR Recording (1) ·
Open-Internet-Connected Agents* (1) ·
Pulse real-time reporting (1)
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