Drilldown: Test Capabilities
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Test Capabilities > CATEGORY:
None
& STATUS GEC AWS:
2. PM-CONTROLLED
& NOTES :
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Nuance ASR or
None
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Chatbots (1) ·
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Gplus Adapter for Microsoft Dynamics 365 (1) ·
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Mobile Callback (GES Callback)* (1) ·
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None (1) ·
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External Task Routing (1) ·
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Gplus Adapter for ServiceNow (1) ·
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