Drilldown: Test Capabilities

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Test Capabilities > CATEGORY: None & TIME EAP GEC AZURE: None & NOTES : Genesys Cloud Resource Management (WE02) package should be positioned for new customers or Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or Nuance ASR or None

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CATEGORY: (Click arrow to add another value)
NAME:
Other values:
FEATURE LEVEL GEC AZURE:
None (1) · 1. CAPABILITY (1) · 2. USE CASE (1) · 3. FEATURE (1) · Mobile Chat (1)
STATUS GEC AZURE:
0. NA (1) · 1. STANDARD (1) · 2. PM-CONTROLLED (1) · 3. PLANNED (1) · 4. CONSOLIDATED (1) · Vadim D (1) · _BD (1)
STATUS GEC AWS:
None (1) · 1. STANDARD (1) · 2. PM-Controlled (1) · 3. Planned (1)
TIME EAP GEC AZURE: (Click arrow to add another value)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
None (1) · Callback (1) · Chatbots (1) · Customer surveys (1) · Designer (1) · Designer w/analytics (1) · Enterprise IVR (1) · External Task Routing (1) · GCXI historical reporting (1) · Gplus Adapter for Microsoft Dynamics 365 (1) · Gplus Adapter for ServiceNow (1) · Gplus Adapters for WFM (1) · GPlus Adaptor for Salesforce (1) · Group Voice Mail (1) · GWS API (1) · Historical Data Feed (1) · Inbound Voice (1) · IVR PaaS (1) · Native Softphone w/SIP (1) · Native Softphone w/WebRTC (1) · Personal Voice Mail (1) · Pulse real-time reporting (1) · Voicebots (1) · Workspace (1) · Workspace Toolkit (1) · _Callback (1) · _Default config (1) · _Enterprise IVR (1) · _GWS API (1) · _IVR_PaaS (1) · _NA (1) · _Platform, Portal -- available ONE login (1) · _TBD (1) · _WWE (1) · _WWE, _SIP Phone (1)
CAPABILITY AWS:
None (1) · Agent SSO / SAML 2.0 Integration w/ External IDP (1) · Designer (1) · Designer Visual IVR (1) · Designer w/analytics (1) · Device Management (1) · External LDAP Authentication (1) · GCXI historical reporting (1) · Genesys Engage API: Provisioning (1) · Genesys Engage APIs: Statistics (1) · Historical Data Feed (1) · In-browser WebRTC Support (1) · IVR PaaS (1) · IVR PaaS w/Intelligent Automation (1) · IVR Recording (1) · Mobile Callback (GES Callback)* (1) · Mobile Click-to-Call (1) · Open-Internet-Connected Agents* (1) · Pulse real-time reporting (1) · WebRTC Media Service* (1) · Workforce Management (1) · Workspace Toolkit (1)

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