Drilldown: Test Capabilities
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Test Capabilities > CATEGORY
:
Digital
or
None
& NOTES
:
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Integration with 3rd party recording solutions
or
Nuance TTS
or
Other
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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CAPABILITY AZURE:
None (1) ·
Agent SSO / SAML 2.0 Integration w/ External IDP (1) ·
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IVR PaaS (1) ·
IVR PaaS w/Intelligent Automation (1) ·
IVR Recording (1) ·
Mobile Callback (GES Callback)* (1) ·
Mobile Click-to-Call (1) ·
Open-Internet-Connected Agents* (1) ·
Pulse real-time reporting (1) ·
Quality Management (1) ·
Reactive Chat (1) ·
Reactive Email (1) ·
Rich Media for Chatbots & Messaging (1) ·
Screen Capture (1) ·
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Speech Analytics (GIA) (1) ·
WebRTC Media Service* (1) ·
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