Drilldown: Test Capabilities
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Test Capabilities > CATEGORY :
Digital or
None
& FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& NOTES :
- verify Portico support in specific geo-regions or
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Integration with 3rd party recording solutions or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
None
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Group Voice Mail (1) ·
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Historical Data Feed (1) ·
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Inbound Voice (1) ·
Intelligent Workload Distribution (1) ·
IVR PaaS (1) ·
Native Softphone w/SIP (1) ·
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Personal Voice Mail (1) ·
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Recording Connector – Assisted Service (1) ·
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None (1) ·
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Inbound SMS (1) ·
IVR PaaS (1) ·
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Quality Management (1) ·
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Workspace Toolkit (1)
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