Drilldown: Test Capabilities
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Test Capabilities > CATEGORY :
AI or
Other
& STATUS GEC AWS :
1. STANDARD or
3. PLANNED
& NOTES :
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
None
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None (1) ·
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Outbound-Predictive (1) ·
Outbound-Preview - Pull (1) ·
Outbound-Preview - Push (1) ·
Outbound-Progressive (1) ·
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