Drilldown: Test Capabilities

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Test Capabilities > CATEGORY : AI or Other & FEATURE LEVEL GEC AZURE: 2. USE CASE

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CATEGORY: (Click arrow to add another value)
NAME:
Custom/External Pre-Validation (1) · Inbound MMS support (1) · Mobile Chat (1) · Outbound Email (1) · Outbound Short Message Service (SMS) (1) · Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1)
FEATURE LEVEL GEC AZURE: (Click arrow to add another value)
STATUS GEC AZURE:
4. CONSOLIDATED (1)
STATUS GEC AWS:
1. STANDARD (1) · 2. PM-CONTROLLED (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES:
None (1) · - verify Portico support in specific geo-regions (1) · New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP (1)
CAPABILITY AZURE:
None (1) · _Inbound SMS, MMS (1) · _Outbound Voice / agent assisted service (1)
CAPABILITY AWS:
None (1) · Custom/External Pre-Validation (1) · Inbound MMS support (1) · Outbound Email (1) · Outbound Short Message Service (SMS) (1) · Outbound-GVP Modes (power GVP, predictive GVP, progressive GVP) (1)

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