Drilldown: Test Capabilities
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Test Capabilities > CATEGORY :
AI or
Digital
& STATUS GEC AWS :
Other or
None
& NOTES :
Genesys Cloud Resource Management (WE02) package should be positioned for new customers or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support. or
None
Use the filters below to narrow your results.
None (1) ·
Advanced Chat (1) ·
Agent Assist (1) ·
Dialog Engine NLU (1) ·
Email Classic (1) ·
Inbound SMS, MMS (1) ·
Intelligent Workload Distribution (1) ·
Knowledge Management (1) ·
Mobile Chat (1) ·
Predictive Engagement (1) ·
Predictive Engagement Salesforce & Marketo Integration (1) ·
Predictive Routing (1) ·
Rich Media for Chatbots & Messaging (1) ·
Test (1)
Showing below up to 1 result in range #1 to #1.
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