Drilldown: Test Capabilities
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Test Capabilities > NAME :
Employee Performance (WE03) or
Outbound Short Message Service (SMS) Aggregation or
Outbound Voice / agent assisted service
& NOTES :
Included in the base seat or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20
& CAPABILITY AZURE:
None
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