Drilldown: Test Capabilities

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Test Capabilities > NOTES : Available to current Reactive Chat customers only or New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or None & CAPABILITY AZURE: Predictive Routing

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CATEGORY:
AI (1)
NAME:
Predictive Routing (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1)
STATUS GEC AZURE:
3. PLANNED (1)
STATUS GEC AWS:
2. PM-CONTROLLED (1)
TIME EAP GEC AZURE:
NA (1)
TIME PA GEC AZURE:
1Q21 (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE: (Click arrow to add another value)
CAPABILITY AWS:
None (1)

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