Drilldown: Test Capabilities

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Test Capabilities > CAPABILITY AZURE : Social Engagement or _Designer or None

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CATEGORY:
None (1) · Digital (1)
NAME:
None (1) · Designer Flowchart UI (1) · Email (1) · Employee Performance (WE03) (1) · Mobile Chat (1) · Social Engagement (1) · Test (1) · _Advanced Chat (1)
FEATURE LEVEL GEC AZURE:
None (1) · 1. CAPABILITY (1) · 2. USE CASE (1) · 3. FEATURE (1) · Mobile Chat (1)
STATUS GEC AZURE:
None (1) · 1. STANDARD (1) · 2. PM-CONTROLLED (1) · 3. PLANNED (1) · 4. CONSOLIDATED (1) · Vadim D (1)
STATUS GEC AWS:
None (1) · 1. STANDARD (1) · 2. PM-Controlled (1) · 3. Planned (1)
TIME EAP GEC AZURE:
None (1) · NA (1)
TIME PA GEC AZURE:
None (1) · 1Q21 (1)
NOTES:
None (1) · Included into Designer as a feature (1) · Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud (1) · New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP (1) · Social Engagement will be available when the rest of the suite is GA (1) · Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email (1)
CAPABILITY AZURE: (Click arrow to add another value)
CAPABILITY AWS:
None (1) · Designer Flowchart UI (1) · Social Engagement (Twitter, FB) (1)

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