Drilldown: Test Capabilities

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Test Capabilities > NOTES : Available to current Reactive Chat customers only or Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP & CAPABILITY AZURE : Recording Connector – Assisted Service or None

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CATEGORY:
None (1) · Digital (1)
NAME:
Employee Performance (WE03) (1) · Mobile Chat (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1) · 2. USE CASE (1)
STATUS GEC AZURE:
2. PM-CONTROLLED (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS:
1. STANDARD (1) · 2. PM-Controlled (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES: (Click arrow to add another value)
CAPABILITY AZURE: (Click arrow to add another value)
CAPABILITY AWS:
None (1)

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