Drilldown: Test Capabilities
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Test Capabilities > STATUS GEC AWS:
0. NA
& TIME EAP GEC AZURE
:
NA
or
Other
& NOTES
:
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20
or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date
or
Nuance ASR
or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email
or
Other
or
None
& CAPABILITY AZURE
:
Recording Connector – Assisted Service
or
Recording Connector – Self-Service ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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