Drilldown: Test Capabilities

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Test Capabilities > NAME: Quality Assurance and Compliance (WE01) & CAPABILITY AZURE : Quality Assurance and Compliance (WE01) or None

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CATEGORY:
None (1)
NAME: (Click arrow to add another value)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1)
STATUS GEC AZURE:
2. PM-CONTROLLED (1)
STATUS GEC AWS:
2. PM-Controlled (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES:
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20 (1)
CAPABILITY AZURE: (Click arrow to add another value)
CAPABILITY AWS:
None (1)

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