Drilldown: Test Capabilities

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Test Capabilities > NAME : Genesys Engage APIs: Workspace API / Voice, Chat or Outbound Email or Outbound Short Message Service (SMS) Aggregation or Outbound Voice / agent assisted service & FEATURE LEVEL GEC AZURE: 3. FEATURE & NOTES : .UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud or incl, SOW-145 & CAPABILITY AZURE : Pulse real-time reporting or Resource Management (WE02) or Social Engagement or _GWS API

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Genesys Engage APIs: Workspace API / Voice, Chat (1)

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