Drilldown: Test Capabilities
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Test Capabilities > NOTES
:
Genesys Cloud Resource Management (WE02) package should be positioned for new customers
or
Included into Designer as a feature
or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email
or
incl, SOW-145
& CAPABILITY AZURE
:
Predictive Engagement
or
Recording Connector – Assisted Service
or
_GWS API
or
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