Drilldown: Test Capabilities
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Test Capabilities > STATUS GEC AWS:
2. PM-CONTROLLED
& NOTES
:
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud
or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support.
or
Other
or
None
& CAPABILITY AWS:
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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