Drilldown: Test Capabilities

Choose a table:

Test Capabilities > FEATURE LEVEL GEC AZURE: 3. FEATURE

& TIME PA GEC AZURE

: TBD

or None

& NOTES

: Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn

or Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support.

or Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email

or None

& CAPABILITY AZURE

: Predictive Routing

or Recording Connector – Self-Service

or _WWE, _SIP Phone

& CAPABILITY AWS

: Reactive Chat

or WebRTC Media Service*

Use the filters below to narrow your results.