Drilldown: Test Capabilities
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Test Capabilities > NAME
:
Outbound Analytics
or
Outbound Short Message Service (SMS)
or
Reactive Chat
& FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& NOTES
:
Available to current Reactive Chat customers only
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20
or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email
& CAPABILITY AWS
:
Reactive Chat
or
Reactive Email ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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