Drilldown: Test Capabilities

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Test Capabilities > NOTES : Genesys Cloud Resource Management (WE02) package should be positioned for new customers or Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers & CAPABILITY AWS : Outbound-Progressive or Workforce Management

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FEATURE LEVEL GEC AZURE:
STATUS GEC AZURE:
STATUS GEC AWS:
TIME EAP GEC AZURE:
TIME PA GEC AZURE:
NOTES: (Click arrow to add another value)
CAPABILITY AZURE:
CAPABILITY AWS: (Click arrow to add another value)

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