Drilldown: Test Capabilities
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Test Capabilities > NOTES
:
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud
or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date
or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
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Nuance TTS
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Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support.
or
None
& CAPABILITY AWS
:
Outbound-Progressive
or
Screen Capture
or
WebRTC Media Service* ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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