Drilldown: Test Capabilities
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Test Capabilities > FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& STATUS GEC AWS:
1. Standard
& NOTES
:
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Available to current Reactive Chat customers only
or
None
& CAPABILITY AWS
:
Outbound Short Message Service (SMS) Aggregation
or
Predictive Engagement Salesforce & Marketo Integration
or
Screen Capture
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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Advanced Chat (1) ·
Callback (1) ·
Customer surveys (1) ·
Enterprise IVR (1) ·
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Group Voice Mail (1) ·
Inbound Voice (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Outbound notifications / IVR (1) ·
Outbound Voice / agent assisted service (1) ·
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