Drilldown: Test Capabilities
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Test Capabilities > CATEGORY:
None
& TIME PA GEC AZURE:
None
& NOTES
:
- verify Portico support in specific geo-regions
or
. UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20
or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Supports MS Exchange, O365 and Gmail with Graph API or IMAP. No EWS or POP. Requires iWD to be provisioned (but not licensed if only email is used).rebranded Advanced Email
& CAPABILITY AZURE:
_NA
& CAPABILITY AWS
:
Outbound Short Message Service (SMS)
or
Screen Capture ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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