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Test Capabilities > NAME:
Reactive Chat
& FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& NOTES
:
Available to current Reactive Chat customers only
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud
or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
& CAPABILITY AWS
:
Outbound Short Message Service (SMS)
or
Pulse real-time reporting
or
Reactive Chat
or
Rich Media for Chatbots & Messaging ![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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