Drilldown: Test Capabilities

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Test Capabilities > CATEGORY : Digital or Outbound or None & CAPABILITY AWS : Outbound List Export (SFTP) or Outbound List Import (SFTP) or Outbound Short Message Service (SMS) Aggregation or Reactive Chat or Workforce Management

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CATEGORY: (Click arrow to add another value)
NAME:
Outbound List Export (SFTP) (1) · Outbound List Import (SFTP) (1) · Outbound Short Message Service (SMS) Aggregation (1) · Reactive Chat (1) · Workforce Management (1)
FEATURE LEVEL GEC AZURE:
1. CAPABILITY (1) · 3. FEATURE (1)
STATUS GEC AZURE:
0. NA (1) · 4. CONSOLIDATED (1)
STATUS GEC AWS:
1. STANDARD (1) · 2. PM-CONTROLLED (1)
TIME EAP GEC AZURE:
None (1)
TIME PA GEC AZURE:
None (1)
NOTES:
None (1) · Available to current Reactive Chat customers only (1) · Genesys Cloud Resource Management (WE02) package should be positioned for new customers (1)
CAPABILITY AZURE:
_NA (1) · _Outbound Voice / agent assisted service (1)
CAPABILITY AWS: (Click arrow to add another value)

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