Drilldown: Test Capabilities
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Test Capabilities > TIME PA GEC AZURE:
None
& NOTES
:
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP
or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Social Engagement will be available when the rest of the suite is GA
or
None
& CAPABILITY AWS
:
Outbound Analytics
or
Outbound-Progressive
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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None (1) ·
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Test (1) ·
Voicebots (1) ·
Workspace (1) ·
_Advanced Chat (1)
None (1) ·
Advanced Chat (1) ·
Agent Assist (1) ·
Callback (1) ·
Chatbots (1) ·
Customer surveys (1) ·
Enterprise IVR (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
GWS API (1) ·
Inbound Voice (1) ·
Intelligent Workload Distribution (1) ·
Knowledge Management (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Outbound notifications / IVR (1) ·
Outbound Voice / agent assisted service (1) ·
Personal Voice Mail (1) ·
Predictive Engagement (1) ·
Voicebots (1) ·
Workspace (1) ·
_Outbound TBD (1) ·
_Outbound Voice / agent assisted service (1)
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