Drilldown: Test Capabilities
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Test Capabilities > NAME
:
Open-Internet-Connected Agents*
or
Outbound Voice / agent assisted service
& NOTES
:
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Genesys Cloud Resource Management (WE02) package should be positioned for new customers
or
None
& CAPABILITY AWS
:
Open-Internet-Connected Agents*
or
Outbound Short Message Service (SMS) Aggregation
or
Outbound-Preview - Pull
or
Outbound-Preview - Push
or
Pulse real-time reporting ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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![](/extensions/Cargo/drilldown/resources/filter-x.png)
![](/extensions/Cargo/drilldown/resources/filter-x.png)
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