Drilldown: Test Capabilities
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Test Capabilities > FEATURE LEVEL GEC AZURE:
1. CAPABILITY
& CAPABILITY AWS :
Interaction Recording or
Screen Capture
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.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers (1) ·
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers (1)
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