Drilldown: Test Capabilities
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Test Capabilities > CATEGORY:
None
& NOTES :
.UX Only available via open Internet, and not MPLSGenesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers or
Messaging (Facebook, Twitter, WhatsApp) will be available when the rest of the suite is GA; Apple Business Chat still in backlog with no delivery date or
Nuance TTS or
None
& CAPABILITY AWS :
In-browser WebRTC Support or
Outbound List Export (SFTP) or
None
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Callback (1) ·
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Employee Performance (WE03) (1) ·
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Gplus Adapter for Microsoft Dynamics 365 (1) ·
GPlus Adapter for Salesforce (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
Group Voice Mail (1) ·
GWS API (1) ·
In-browser WebRTC Support (1) ·
Inbound Voice (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Personal Voice Mail (1) ·
Voicebots (1) ·
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_Advanced Chat (1)
None (1) ·
Callback (1) ·
Chatbots (1) ·
Customer surveys (1) ·
Enterprise IVR (1) ·
External Task Routing (1) ·
Gplus Adapter for Microsoft Dynamics 365 (1) ·
Gplus Adapter for ServiceNow (1) ·
Gplus Adapters for WFM (1) ·
GPlus Adaptor for Salesforce (1) ·
Group Voice Mail (1) ·
GWS API (1) ·
Inbound Voice (1) ·
Native Softphone w/SIP (1) ·
Native Softphone w/WebRTC (1) ·
Personal Voice Mail (1) ·
Voicebots (1) ·
Workspace (1) ·
_WWE (1)
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