Drilldown: Test Capabilities
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Test Capabilities > NAME:
Chatbots
& TIME PA GEC AZURE:
None
& NOTES
:
Included in the base seat
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20
or
None
& CAPABILITY AWS
:
IVR PaaS w/Intelligent Automation
or
Rich Media for Chatbots & Messaging
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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