Drilldown: Test Capabilities
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Test Capabilities > NOTES
:
- verify Portico support in specific geo-regions
or
Screen capture is not supported by Chat/Email Hot Seating is now supported with GIR screen recording Genesys Cloud Quality Assurance and Compliance (WE01) package should be positioned for new customers
or
Shifting to Advanced Email in early 2021; check with PM (Veit) for details and supported protocols. No EWS support.
or
None
& CAPABILITY AWS
:
IVR PaaS w/Intelligent Automation
or
Pulse real-time reporting
or
Screen Capture
or
None ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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