Drilldown: Test Capabilities
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Test Capabilities > NOTES
:
Available to current Reactive Chat customers only
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud
or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Covered functionality: IVR and Agent recording, QM and CoachingVoice-only in 4Q20
or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn
or
None
& CAPABILITY AZURE:
_Outbound Voice / agent assisted service
& CAPABILITY AWS
:
IVR PaaS w/Intelligent Automation
or
Outbound Short Message Service (SMS) Aggregation
or
Predictive Engagement Salesforce & Marketo Integration ![](/extensions/Cargo/drilldown/resources/filter-x.png)
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