Drilldown: Test Capabilities
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Test Capabilities > NOTES :
Available to current Reactive Chat customers only or
Includes provisioning of Genesys Cloud WEM and hybrid integration with Engage Cloud Voice-only in 4Q20 or
New implementations must use Advanced (Asynchronous) Chat and are OK for simplified CAP or
Note! SSO support varies across different capabilities. Refer to SSO support documentation https://docs.genesys.com/Documentation/PSAAS/Public/Administrator/SingleSignOn or
Social Engagement will be available when the rest of the suite is GA or
None
& CAPABILITY AWS :
Historical Data Feed or
Open-Internet-Connected Agents*
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