Drilldown: SMART UseCase

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SMART UseCase > ID : CE07 or CE34 or EE22

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None (1) · Apple Business Chat Messaging App Connector (perpetual or subscription) (2) · CIM (3) · CIM (HA) (1) · CIM HA (Optional) (2) · Genesys Cloud CX 2 or greater (1) · Genesys InfoMart (Optional) (3) · Genesys Infomart - HA (Optional) (1) · Genesys InfoMart – HA (Optional) (2) · Genesys Interactive Insights (Optional) (1) · Genesys Voice Platform (incl add'l capability) (1) · Genesys Voice Platform (incl add'l capability) - HA (Optional) (1) · GIA: Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) · Intelligent Automation Omnichannel Self-Service (1) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) · Interaction Speech Rec Tier 1 - Additional Language (1) · Interaction Speech Rec Tier 1 - Base Language (1) · Interaction Speech Rec Tier 2 - Base Language (1) · Interaction Speech Rec Tier 3 - Additional Language (1) · Interaction Workspace (Optional) (1) · ITTS Additional Language (1) · ITTS Base Langage (1) · PureConnect: Interaction Attendant Remote Data Query (Optional) (1) · PureConnect: Interaction Text-To-Speech (ITTS) (Optional) (1) · PureConnect: MRCP ASR Feature License (Optional) (1) · PureConnect: Secure Input IVR (Optional) (1) · PureConnect: Speech Recognition Services (Optional) (1) · PureConnect: Voice XML Interpreter (1) · PureConnect:Secure Input IVR (Optional) (1) · SIP Business Continuity (Optional) (1) · SIP Interaction (1) · SIP Interaction HA (optional) (1) · Speech Analytics (1) · Speech Analytics Additional Language (Optional) (1) · Text Analytics (Optional) (1) · Workspace (2) · ​ GIA: Intelligent Automation Omnichannel Self-Service (1) · ​ PureConnect: Interaction Speech Recognizer (ISR) (Optional)​ (1)
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