Drilldown: SMART UseCase
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None (5) ·
ASR and TTS (Optional) (1) ·
CIM (4) ·
CIM (HA) (3) ·
CIM HA (Optional) (1) ·
Coaching (1) ·
Genesys Infomart (2) ·
Genesys InfoMart (Optional) (2) ·
Genesys Infomart - HA (Optional) (3) ·
Genesys InfoMart – HA (Optional) (1) ·
Genesys Interactive Insights (1) ·
Genesys Interactive Insights (Optional) (2) ·
Genesys Knowledge Center - Agent (1) ·
Genesys Knowledge Center - Self-Service (1) ·
Genesys Voice Platform (incl add'l capability) (1) ·
Genesys Voice Platform (incl add'l capability) - HA (Optional) (1) ·
GI2 for iWD (Business Objects) (1) ·
GVP (1) ·
GVP HA (optional) (1) ·
Intelligent Automation Omnichannel Self-Service (1) ·
Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) ·
intelligent Workload Distribution (1) ·
Interaction Workspace (2) ·
Interaction Workspace (Optional) (1) ·
iWD - Back Office (Optional) (1) ·
No sellable items (3) ·
Please reference prerequisits (1) ·
Please see prerequisits (1) ·
See Prerequisits (2) ·
See sellable items for CE01 CE02 CE18 CE21 CE22 CE24 or CE25 (1) ·
SIP Business Continuity (Optional) (2) ·
SIP Interaction (2) ·
SIP Interaction HA (optional) (2) ·
Workspace Desktop Edition (1) ·
GI2 for iWD (Business Objects) - HA (Optional) (1)
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