Drilldown: SMART UseCase
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None (5) ·
CIM (3) ·
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CIM HA (Optional) (1) ·
Genesys Infomart (2) ·
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Genesys Infomart - HA (optional) (1) ·
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Genesys Interactive Insights (1) ·
Genesys Interactive Insights (Optional) (1) ·
Genesys Knowledge Center - Agent (1) ·
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Genesys SMS (1) ·
GI2 for iWD (Business Objects) (1) ·
intelligent Workload Distribution (1) ·
Interaction Workspace (2) ·
iWD - Back Office (Optional) (1) ·
Workspace Desktop Edition (1) ·
GI2 for iWD (Business Objects) - HA (Optional) (1)
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