Drilldown: SMART UseCase

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SMART UseCase > RequiresOr : BO02 or CE01 or None & Optional : CE02 or CE18

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MintyDocsVersion:
Current (6)
MintyDocsProduct:
Genesys Use Cases (6)
MintyDocsManual:
GenesysEngage-onpremises (4) · PureConnect (2)
ID:
BO06 (1) · BO11 (2) · CE07 (1) · CE08 (1) · SL06 (1)
Title:
None (6)
Offering:
GenesysEngage-onpremises (4) · PureConnect (2)
SellableItems:
None (2) · At least one Inbound SMART USE Case is required (1) · CIM (2) · CIM (HA) (1) · CIM HA (Optional) (1) · Genesys Infomart (1) · Genesys Infomart (Optional) (1) · Genesys Infomart - HA (optional) (2) · Genesys Interactive Insights (Optional) (1) · Genesys Voice Platform (incl add'l capability) (1) · Genesys Voice Platform (incl add'l capability) - HA (Optional) (1) · Intelligent Automation Omnichannel Self-Service (2) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (2) · Interaction Workspace (Optional) (1) · PureConnect Cloud: PureConnect Cloud PCI Zone (Monthly Fee) (1) · PureConnect Cloud: PureConnect Cloud PCI Zone Setup (Setup Fee) (1) · PureConnect: MRCP ASR Feature License (Optional) (1) · PureConnect: Secure Input IVR (1) · PureConnect: Speech Recognition Services (Optional) (1) · PureConnect: Voice XML Interpreter (1) · See list of optional Nuance items in NOTES section (1) · See Prerequisits (1) · SIP Business Continuity (Optional) (1) · SIP Interaction (1) · SIP Interaction HA (optional) (1)
RequiresAll:
None (5) · CE07 (1)
RequiresOr: (Click arrow to add another value)
Optional: (Click arrow to add another value)
Exceptions:
None (4) · CE03 (1) · CE07 (1) · CE08 (1) · CE09 (1) · CE10 (1) · CE11 (1) · CE12 (2) · CE27 (1) · CE28 (1) · CE31 (1) · CE41 (1)
Requires:
None (6)
Video:
None (4) · 312195823 (1) · 526149198 (1)
DocVersion:
V 1.0.0 (1) · v 1.0.2 (2) · v 1.1.4 (2) · v 2.2.1 (1)

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