Drilldown: SMART UseCase
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Use the filters below to narrow your results.
MintyDocsVersion:
MintyDocsProduct:
MintyDocsManual: (Click arrow to add another value)
ID:
Title:
Offering: (Click arrow to add another value)
SellableItems:
None (6) ·
ASR and TTS (Optional) (1) ·
CIM (1) ·
CIM (HA) (1) ·
Conversation Manager (1) ·
Genesys Cloud CX 1 if only agent based outbound will be performed OR Genesys Cloud CX 2 or greater if agentless (IVR) outbound notification will be used. (1) ·
Genesys Infomart (1) ·
Genesys Infomart - HA (optional) (1) ·
Genesys Interactive Insights (1) ·
GVP (1) ·
GVP HA (optional) (1) ·
Intelligent Automation Omnichannel Self-Service (1) ·
Intelligent Automation Omnichannel Self-Service (Optional (1) ·
Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) ·
Interaction Speech Rec Tier 1 - Additional Language (1) ·
Interaction Speech Rec Tier 1 - Base Language (1) ·
Interaction Speech Rec Tier 2 - Base Language (1) ·
Interaction Speech Rec Tier 3 - Additional Language (1) ·
Interaction Workspace (1) ·
ITTS Additional Language (1) ·
ITTS Base Langage (1) ·
PureConnect: Interaction Attendant Remote Data Query (Optional) (1) ·
PureConnect: Interaction Speech Recognizer (ISR) (Optional) (1) ·
PureConnect: Interaction Text-To-Speech (ITTS) (Optional) (1) ·
PureConnect: MRCP ASR Feature License (Optional) (1) ·
PureConnect: Secure Input IVR (Optional) (1) ·
PureConnect: Speech Recognition Services (Optional) (1) ·
SIP Business Continuity (Optional) (1) ·
SIP Interaction (1) ·
SIP Interaction HA (optional) (1) ·
SIP Qualification & Parking (1) ·
SIP Qualification and Parking HA (Optional) (1) ·
For additional personalization Genesys recommends this use case in conjunction with Genesys Customer Authentication (CE07) for PureConnect. PureConnect: Voice XML Interpreter (1) ·
Intelligent Automation Omnichannel Self-Service - HA (Optional) (1)
Optional: (Click arrow to add another value)
Exceptions:
Requires:
Video:
DocVersion:
1.0.1 (1) ·
1.1.1 (1) ·
V 1.0.0 (2) ·
V 1.0.1 (1) ·
V 1.0.2 (1) ·
V 1.1.3 (1) ·
v 2.0.0 (1) ·
v1.0.0 (1)
Showing below up to 9 results in range #1 to #9.
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