Drilldown: SMART UseCase

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SMART UseCase > ID : CE02 or CE16 or EE08

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None (2) · Advanced Server (2) · Advanced Session (1) · ASR and TTS (Optional) (1) · Basic Session (1) · CIM (2) · CIM (HA) (2) · Contact Center Level 1 (1) · Conversation Manager (1) · Genesys Infomart (2) · Genesys Infomart - HA (optional) (2) · Genesys Interaction Recording - Voice Recording (1) · Genesys Interaction Recording – Screen Recording (1) · Genesys Interaction Recording – Screen Recording HA (Optional) (1) · Genesys Interaction Recording – Voice Recording HA (Optional) (1) · Genesys Interactive Insights (2) · GVP (1) · GVP HA (optional) (1) · Intelligent Automation Omnichannel Self-Service (Optional (1) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) · Interaction Media Server - Large Appliance - Gen9 (1) · Interaction Quality Manager (1) · Interaction Recorder Add-on (1) · Interaction Recorder Add-on (Optional for recording) (1) · Interaction Recorder Master Key Password (1) · Interaction Recorder Server (1) · Interaction Supervisor add-on (1) · Interaction Tracker Add-on (Optional for conversation history) (1) · Interaction Web Portal Agent License – Concurrent (1) · Interaction Web Portal Enterprise License (1) · Interaction Web Portal Organizational License (1) · Interaction Web Portal Server License (1) · Interaction Workspace (2) · Screen Recorder Session (1) · SIP Business Continuity (Optional) (1) · SIP Interaction (1) · SIP Interaction HA (optional) (1) · SIP Qualification & Parking (1) · SIP Qualification and Parking HA (Optional) (1)
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