Drilldown: SMART UseCase

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SMART UseCase > Optional : CE02 or CE11 or CE31 & Exceptions: None

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MintyDocsVersion:
Current (7)
MintyDocsProduct:
None (1) · Genesys Use Cases (6)
MintyDocsManual:
GenesysCloud (2) · GenesysEngage-onpremises (3) · PureConnect (2)
ID:
BO11 (2) · CE07 (1) · CE08 (1) · CE34 (1) · EE31 (1) · EE32 (1)
Title:
None (5) · Genesys Agent Assist with Google Contact Center AI (1) · Genesys Agent Copilot (1)
Offering:
GenesysCloud (2) · GenesysEngage-onpremises (3) · PureConnect (2)
SellableItems:
None (4) · Apple Business Chat Messaging App Connector (perpetual or subscription) (1) · CIM (2) · CIM (HA) (1) · CIM HA (Optional) (1) · Genesys InfoMart (Optional) (2) · Genesys Infomart - HA (Optional) (1) · Genesys InfoMart – HA (Optional) (1) · Genesys Interactive Insights (Optional) (1) · Genesys Voice Platform (incl add'l capability) (1) · Genesys Voice Platform (incl add'l capability) - HA (Optional) (1) · Intelligent Automation Omnichannel Self-Service (2) · Intelligent Automation Omnichannel Self-Service - HA (Optional) (2) · Interaction Workspace (Optional) (1) · PureConnect Cloud: PureConnect Cloud PCI Zone (Monthly Fee) (1) · PureConnect Cloud: PureConnect Cloud PCI Zone Setup (Setup Fee) (1) · PureConnect: MRCP ASR Feature License (Optional) (1) · PureConnect: Secure Input IVR (1) · PureConnect: Speech Recognition Services (Optional) (1) · PureConnect: Voice XML Interpreter (1) · See list of optional Nuance items in NOTES section (1) · SIP Business Continuity (Optional) (1) · SIP Interaction (1) · SIP Interaction HA (optional) (1) · Workspace (1)
RequiresAll:
None (6) · CE07 (1)
RequiresOr:
None (4) · BO02 (1) · BO03 (1) · CE01 (2) · CE34 (2)
Optional: (Click arrow to add another value)
Exceptions: (Click arrow to add another value)
Requires:
None (7)
Video:
None (6) · 526149198 (1)
DocVersion:
None (1) · V 1.0.0 (2) · v 1.0.2 (2) · v 1.1.4 (1) · v 2.0.0 (1)

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