Drilldown: SMART UseCase

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SMART UseCase > Optional: None & DocVersion : 1.1.4 or v 2.0.0 or ver 1.1.2 or version 1.0.2

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MintyDocsVersion:
Current (4)
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Genesys Use Cases (4)
MintyDocsManual:
GenesysCloud (1) · GenesysEngage-onpremises (2) · PureConnect (1)
ID:
CE07 (1) · CE21 (1) · EE08 (1) · WE01 (1)
Title:
None (3) · Quality Assurance and Compliance for Genesys Cloud CX (WEM) (1)
Offering:
GenesysCloud (1) · GenesysEngage-onpremises (2) · PureConnect (1)
SellableItems:
None (1) · ASR and TTS (Optional) (1) · CIM (1) · CIM (HA) (1) · GAAP (Optional) (1) · Genesys Infomart (1) · Genesys Infomart - HA (optional) (1) · Genesys Interaction Recording - Voice Recording (1) · Genesys Interaction Recording – Screen Recording (1) · Genesys Interaction Recording – Screen Recording HA (Optional) (1) · Genesys Interaction Recording – Voice Recording HA (Optional) (1) · Genesys Interactive Insights (1) · Genesys Mobile Engagement (1) · GIA: Intelligent Automation Omnichannel Self-Service - HA (Optional) (1) · GVP (optional for DNIS but required for Access Code callback configuration) (1) · GVP HA (optional) (1) · Interaction Speech Rec Tier 1 - Additional Language (1) · Interaction Speech Rec Tier 1 - Base Language (1) · Interaction Speech Rec Tier 2 - Base Language (1) · Interaction Speech Rec Tier 3 - Additional Language (1) · Interaction Workspace (1) · ITTS Additional Language (1) · ITTS Base Langage (1) · PureConnect: Interaction Attendant Remote Data Query (Optional) (1) · PureConnect: Interaction Text-To-Speech (ITTS) (Optional) (1) · PureConnect: MRCP ASR Feature License (Optional) (1) · PureConnect: Secure Input IVR (Optional) (1) · PureConnect: Speech Recognition Services (Optional) (1) · PureConnect: Voice XML Interpreter (1) · PureConnect:Secure Input IVR (Optional) (1) · SIP Business Continuity (Optional) (1) · SIP Interaction (1) · SIP Interaction HA (optional) (1) · ​ GIA: Intelligent Automation Omnichannel Self-Service (1) · ​ PureConnect: Interaction Speech Recognizer (ISR) (Optional)​ (1)
RequiresAll:
None (3) · CE02 (1)
RequiresOr:
None (2) · CE01 (1) · CE02 (1) · CE16 (1) · CE18 (1) · CE29 (1) · CE34 (1) · CE43 (1)
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Exceptions:
None (4)
Requires:
None (4)
Video:
None (3) · 468979114 (1)
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