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SMART Meta > Title:
Genesys Agent Assist with Google Contact Center AI 
& Subtitle :
Monitor customer and agent conversations to provide the agent with timely prompts and additional information or
Optimize employee utilization and operational effectiveness by forecasting and scheduling for all omnichannel interactions while empowering staff through various scheduling techniques and empower employees with self-administration of their schedule.
& Subtitle :
Monitor customer and agent conversations to provide the agent with timely prompts and additional information or
Optimize employee utilization and operational effectiveness by forecasting and scheduling for all omnichannel interactions while empowering staff through various scheduling techniques and empower employees with self-administration of their schedule. Use the filters below to narrow your results.
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