Drilldown: SMART Meta

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SMART Meta > Title : Genesys Predictive Routing for Customer Service or Genesys Predictive Routing for Sales or Genesys Preferred Agent Routing

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ID:
BO06 (1) · CE05 (1) · SL06 (1)
Title: (Click arrow to add another value)
Subtitle:
Identify and route repeat contacts across channels (1) · Place CX and agent efficiency at the center of your routing decisions using AI to match each customer interaction with the best agent (1) · Place revenue generation at the center of your routing decisions by using AI to match each customer opportunity with the best agent (1)
SolutionCategory:
Business Optimization (1) · Customer Engagement (1) · Sales (1)
Solution:
Inbound (3)

Showing below up to 3 results in range #1 to #3.

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