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SMART Meta > Title :
Genesys Agent Assist with Google Contact Center AI or
Genesys Predictive Engagement with Next Best Action or
Genesys Speech Analytics
Use the filters below to narrow your results.
Gain basic insight into voice interactions using speech analytics (2) ·
Monitor customer and agent conversations to provide the agent with timely prompts and additional information (1) ·
stomer and agent conversations to provide the agent with timely prompts and additional information (1) ·
Use machine learning to predict the right time to engage customers and the next best action to engage with. (1)
Showing below up to 5 results in range #1 to #5.
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