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SMART Meta > Subtitle 
:
Enhance routing capabilities and drive agent screenpops using Genesys Cloud CX Data Actions or
Optimize employee utilization for voice interactions or
Place CX and agent efficiency at the center of your routing decisions using AI to match each customer interaction with the best agent
:
Enhance routing capabilities and drive agent screenpops using Genesys Cloud CX Data Actions or
Optimize employee utilization for voice interactions or
Place CX and agent efficiency at the center of your routing decisions using AI to match each customer interaction with the best agent Use the filters below to narrow your results.
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