Drilldown: SMART Meta

Choose a table:

: Enable customers to request a callback from your website or app

or Gain basic insight into voice interactions using speech analytics

or Optimize employee utilization and operational effectiveness by forecasting and scheduling for all omnichannel interactions while empowering staff through various scheduling techniques and empower employees with self-administration of their schedule.

Use the filters below to narrow your results.

CE22 (1) · EE22 (1) · WF01 (1) · WF03 (1)

Genesys Digital Callback (1) · Genesys Forecasting and Scheduling (1) · Genesys Speech Analytics (2)

None (2) · Customer Engagement (1) · Employee Engagement (1)

Digital (1) · Workforce Engagement (3)

Showing below up to 4 results in range #1 to #4.

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C

CE22/Canonical

E

EE22/Canonical

W

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